Privacy Policy (May 2018 onward)        

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, join my mailing list, or otherwise use my services through my website, Facebook, Instagram & by email or telephone.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, but may be used for processing news letter or payments, such as PayPal or Mailchimp or any third party services you access through them. Please refer to the relevant 3rd party Privacy Policy to learn more about its privacy practices.

1 - Personal information

To fulfil your order or commission, you must provide me with certain information, such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information for the purposes of personalising commissions or custom designs.

By signing up to my mailing list to receive news and information about forthcoming events, you agree for me to retain your name and email address for this purpose, and it may also be passed to a 3rd party such as Mailchimp, to facilitate the sending of emails.

2 - Why I Need Your Information and How I use It

I rely on a number of legal bases to collect, use, and share your information, including:

  • As needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
  • When you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
  • If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with associated 3rd party affiliations such as PayPal.

3 - Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

  • I engage certain trusted third parties to perform functions and provide services, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
  • If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
  • I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

4 - Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for 4 years.

5 - Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

  • You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
  • You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
  • You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
  • If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

And that means....

To put things simply – I will only ever use your data for legitimate business purposes to fulfil my commitments to you and the law. Your details will NEVER be passed on for any reason not connected to your order, enquiry or request to be kept informed via my mailing list.

How to Contact Me

For purposes of EU data protection law, I, Beverley Bunn, am the data controller of your personal information. If you have any questions or concerns, you may contact me at info@beverleybunn.com